Managed Services

Managed IT Services

Are you having trouble supporting your growing technical infrastructure? Can your help desk keep up with the demand? Are system outages affecting your business? Do you want to reduce your technical footprint and take some of your systems to the cloud?

PivIT Strategy can help resolve any and all of these problems. We have best-in-class managed services to help support your help desk, network, computers, servers, storage and voice. In addition, we can help you in a consulting arrangement to fix a specific issue. More and more of our customers are taking advantage of cloud computing and eliminating the challenges and costs of keeping software and servers patched and updated. If this is one of your needs, let us educate you on the advantages of cloud computing and help you get there.

What We Offer:

Live Remote Service Desk Support

Microsoft Office 365 License Administration, Support and Backup

Desktop, Server, Network and Mobile Device – Patch Management and Monitoring

Cyber-Security with SentinelOne Active Endpoint Detection and Response

Security Awareness Training and Tracking

vCIO – Quarterly Business Reviews and Proactive Strategic Technology Roadmaps

Communications and Collaboration Solutions

With today’s hybrid workforce, the importance of effective communications and collaboration solutions is of high importance.  These solutions give companies the ability to effectively manage teams no matter their location and external customers with improved solutions.

PivIT Strategy has the solutions your company needs from the vendors you recognize: Microsoft, Zoom, Ring Central, 8×8 in addition to Voice over Internet Protocol (“VoIP”) phone systems that save you money and integrate to the collaboration platforms.

What We Offer:
Collaboration Platforms that Offer Online Meetings and Audio Conferencing with Full Telephony Integration

VoIP Solutions with End-User Call Handling (answer, hold, transfer, Ring), Auto Attendant Features, Team Calling, IP Desk Phones with Dedicated Number Assignment

Advanced Cyber Security and Network Health Assessments

With headlines full of cyberattacks and security breach victims, it is time to take the risks seriously. The success and survival of your business will be determined by your ability to overcome security threats or breaches. You need a cyber readiness plan that includes prevention, continuity, and recovery strategies.

PivIT Strategy has superior strategies, tools and processes to identify and threats or vulnerabilities, lead the charge to remediate them and keep you protected with best-in-class cyber security solutions.

What We Offer:
SentinelOne Endpoint Detection and Response

Security Information and Event Management (SIEM”) Solutions

Dark Web Monitoring

Security Policy Management

Complete IT Network Health Check with Prioritized Recommendations for Remediation

IT Consulting and Strategy Development

Information Technology is critical in every organization.  The core activities in an IT department can be categorized as “run the business” and “improve the business” activities.  Many IT departments get stuck in the mode of only being able to “run the business”, missing the opportunities to introduce constant improvements through digitalization initiatives.

PivIT Strategy has the experience to assist your IT Department in many ways to  “Improve the Business”.  There is never one “silver bullet” to make this evolution, but it is a coordinated focus on the people, process and technologies within the department that will provide the ability to drive innovative change.


What We Offer:
Part-time Leadership and Management of IT

IT Strategy Assessments and Roadmaps

IT Security Diagnostic and Roadmap

IT Management and Governance Diagnostic and Roadmap

Project Portfolio Management Diagnostic and Roadmap

IT Organization Design and Staffing Assessment